Robert L. Alpert President rla@icalmgroup.com David B. Zoffer Executive Vice President dbz@icalmgroup.com	Professional Training Program Why should a corporation have a carefully prepared catastrophe response program? Those who have such programs are able to: deal efficiently, promptly and reasonably in providing care and assistance to the injured, their families and the immediate relatives of any deceased; coordinate the rescue effort with police, fire, emergency medical services and other city, state and federal agencies; provide accurate and timely information to those with a need to know about the facts of the accident, the deceased, the injured, the investigation and what role the corporation will assume in each of these areas; assist the appropriate investigating agencies gather all of the pertinent facts and analyze the circumstances surrounding the accident accurately and completely without impairing the legal position of the corporation; respond promptly and effectively to the inquiries of the media and the concerns of the public; prepare for the claims resolution and litigation process; resolve greater numbers of claims in less time and at lower cost without litigation; create an environment where corporate executives, key personnel and employees' diversion from regular corporate duties will be minimal; contain financial exposure by assuming greater control over the litigation, exercising practical management of liability issues and limiting transactional costs; and protect the integrity of the corporation and enhance the public's impression of the quality of its product or service For a copy of the program outline, contact David B. Zoffer at ICALM Group.